Jordan Niemiec
Client Service Manager
Hi, I’m Jordan!
I’m a stay-at-home mom to my son Bennett, and the Client Service Manager here at 9 to 5 Pets. I grew up outside of Philadelphia, and have been in the Jacksonville area for about 2 years now. I have always wanted to escape the cold, so being able to call this coastal town home is a dream! Most days you’ll find me spending time with my family and friends, chasing after my little one, enjoying the Florida sunshine, or hanging out with our fur baby, Cash.
I have always had a heart for both people and animals, so being able to combine those passions in my role here at 9 to 5 Pets is incredible rewarding. Animals have always been such a large part of my life! I’ve grown up around both dogs and cats, and me and my husband currently have our Pitbull, Cash, who keeps us laughing every day. Over the past year, we’ve cared for pets through Rover, giving me firsthand experience working with a variety of breeds, personalities, and pet care needs. These experiences have only strengthened my love for animals and my understanding of the trust pet parents place in those caring for them.
Before joining 9 to 5 Pets, I gained experience in customer service, scheduling, communication, and client support through several customer-facing roles. Those experiences taught me the importance of clear communication, organization, attention to detail, and building strong relationships with clients.
I was drawn to 9 to 5 Pets because it combines two things I’m passionate about: helping people and caring for animals! I understand how much trust it takes to leave your pets in someone else’s care, and I am overjoyed to be apart of a team that treats every pet like family.
My strongest qualities are my reliability, compassion, communication skills, and truly just genuine love for every human and every animal. I strive to make every interaction positive, helpful, and stress-free for our clients.
My promise to you is simple: I will always do my best to provide exceptional service, support our team, and help ensure your pets receive the loving, dependable care they deserve. Your pets are family, and we are so honored to care for them!