Katie Warner
Client Service Manager
Hey there! My name is Katie Warner, and I’m so excited to be joining the 9 to 5 Pets team as the Client Service Manager.
I was born and raised right here in Jacksonville, Florida, and have lived in areas like Ponte Vedra Beach, the Southside, and the Northside. I currently call Riverside home. I’m also finishing up my bachelor’s degree in Business Management, and I love finding ways to merge my education with my passion for pets and people.
I’ve been in the veterinary field for over 10 years and have personally been a pet sitter, so I understand firsthand the love and attention our furry friends need. I have two pets who are my babies: Mia, my 13 year old chihuahua who rules the house, and Drake, my 10 year old pit bull who still acts like a puppy. In my free time, I love spending time by the water, heading to the beach or parks, and enjoying time with friends and family.
I was around when 9 to 5 Pets first opened in Ponte Vedra Beach, so seeing the Client Service Manager position open up was incredibly exciting for me. My background spans both the veterinary field and office roles in the HVAC industry, giving me strong skills in scheduling, dispatching, and customer service. One of my strongest attributes is loyalty -I take pride in being dependable, building trust with clients, and supporting my team in every way I can.
I’m truly excited to be a part of this team and bring my passion, loyalty, and dedication to everything I do. I look forward to growing with the 9 to 5 Pets team and helping our crew provide the best possible experience for our clients and their fur babies.