9 to 5 Pets

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Meet Our Dedicated Pet Care Team

We believe it takes a dedicated team to deliver quality services you and your pets can depend on 24/7/365. 9 to 5 Pets attracts local, loving, dependable, and experienced pet care professionals who are committed to building a long-term relationship with you and your pets.

Our pet care professionals go through a very thorough screening, vetting, and training process before they earn a spot on our team. We require stellar references, a clean background check, and Pet CPR, First Aid & Care certification.

Our pet care professionals also continue to grow their skills and knowledge base through an online training and education system we provide them called “FetchFind” which focuses on animal safety and handling, behavior & communication, and health & wellness. At 9 to 5 Pets, we are committed to empowering our team in the field and keeping the pets we care for safe.

Certified Pet Care Professionals

Passionate and Experienced Team Members

Katie Warner
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Katie Warner

Client Service Manager

Hey there! My name is Katie Warner, and I’m so excited to be joining the 9 to 5 Pets team as the Client Service Manager.

I was born and raised right here in Jacksonville, Florida, and have lived in areas like Ponte Vedra Beach, the Southside, and the Northside. I currently call Riverside home. I’m also finishing up my bachelor’s degree in Business Management, and I love finding ways to merge my education with my passion for pets and people.

I’ve been in the veterinary field for over 10 years and have personally been a pet sitter, so I understand firsthand the love and attention our furry friends need. I have two pets who are my babies: Mia, my 13 year old chihuahua who rules the house, and Drake, my 10 year old pit bull who still acts like a puppy. In my free time, I love spending time by the water, heading to the beach or parks, and enjoying time with friends and family.

I was around when 9 to 5 Pets first opened in Ponte Vedra Beach, so seeing the Client Service Manager position open up was incredibly exciting for me. My background spans both the veterinary field and office roles in the HVAC industry, giving me strong skills in scheduling, dispatching, and customer service. One of my strongest attributes is loyalty -I take pride in being dependable, building trust with clients, and supporting my team in every way I can.

I’m truly excited to be a part of this team and bring my passion, loyalty, and dedication to everything I do. I look forward to growing with the 9 to 5 Pets team and helping our crew provide the best possible experience for our clients and their fur babies.

Certified Pet Care Professionals

Passionate and Experienced Pet Sitters

Alex Hills
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Alex Hills

Pack Leader

Service Areas:

32225, 32246, 32224, 32233, 32266, 32250, 32082

Greetings! My name is Alex. I moved from South Florida to Jacksonville in 2005 where I attended the University of North Florida. I quickly fell in love with the Jacksonville Beaches and surrounding communities, so I knew I was sticking around after graduation. I completed a degree in education, and quickly accepted a teaching position with an elementary school in Mandarin, where I taught math and science for nearly 10 years! My free time is typically spent enjoying my backyard, but I also pass the time by gardening, playing music, and running to stay fit.

In 2007 I adopted a mixed breed puppy named George, and he has since been with me for every part of my journey. George has taught me a lot about pet ownership and all the ups and downs that it can bring. This year, he turned 16-years-old! I have shared a home with many other animals through the years, and they come and go, but George has been with me the entire time.

In 2020 a Staffordshire terrier named Mama joined the pack. Mama was found abandoned in the Jacksonville Southside area and brought to me temporarily before finding a foster home for her. The next morning I knew that she already found her home, and we started the work of adjusting her to her new life!

I will never know Mama’s history, and she came with significant physical and behavioral challenges (injury/surgery/aggression), but with care and persistence she has become a beloved part of my family. George has had a long and eventful life, but now has mobility and other issues that sometimes come with aging. My past and current experience with my own pets has given me a wide range of competency when it comes to pet care. Being a pet care professional with 9 to 5 pets allows me to provide care for the pets of other families around Jacksonville, and I look forward to doing so! You can rest assured that your family members, big or small, will be safe and happy under my care.

Mike Strong
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Mike Strong

Pet Care Professional

Service Areas:

32225, 32246, 32224, 32233, 32266, 32250

Aloha, I’m Mike! I was born in Hawaii but grew up in North Carolina. As an adult, I had the opportunity to move back to the Islands where my wife and I raised our daughter and I spent over twenty years working in technology and marketing.

Five years ago, my wife and I made the decision to move back to Florida to be closer to our family. My wife, a teacher, is originally from Florida. Although it’s my first time living here, I’ve visited this area for decades and have a deep affection for the history and natural beauty.

My mom and dad loved animals and I have lived with cats and dogs since I was a boy. My family shares our home with two dogs and two rescue cats.

When my family went on vacation a few years ago, we hired 9 to 5 Pets to look after our pets. In-home pet care versus boarding while we were on vacation made our trip so much more enjoyable! We were updated with pictures and details letting us know what our children were up to, and that they were fine. I was so impressed with the phenomenal service, I decided that if I ever made a career change, I would love to be a part of the team that made both my family and our pets feel so secure and happy!

After this experience, it’s hard to recommend anyone board their pet if they have the option for in-home care. I’m delighted to provide your pets with the same exceptional care that 9 to 5 Pets provided my family.

Marissa Karpf
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Marissa Karpf

Pack Leader

Service Areas:

32081, 32092, 32095

Hello, I’m Marissa, and currently a student at the University of North Florida. I’m so excited to join the 9 to 5 Pets Team!  

Growing up in a loving family of four, I’ve always been surrounded by support. After moving to St. Augustine from Jacksonville, I’m enjoying the history and charm of my new hometown. In my free time, I love going to the gym, exploring downtown St. Augustine, and nature walks with friends. As a dog mom to two furry friends, I adore taking them to PetSmart for new toys.

With a passion for animals, I’ve gained valuable experience through my animal science class at Frank H. Peterson Academy and a 250-hour internship at an animal hospital. I worked as a certified vet assistant at San Marco Animal Hospital, sharpening my skills in animal care.
 
I’m committed to providing top-notch care and attention to every pet, building long-term relationships with clients, and communicating effectively to ensure the best possible care. I can’t wait to meet you and your pets! 
Briana Carter
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Briana Carter

Pet Care Professional

Service Areas:

32224, 32225, 32233, 32246, 32250, 32266

Hi! My name is Briana, but most people call me Bri. I moved to the Jacksonville area about 2 1/2 years ago from South Georgia and have loved it here! I enjoy going on walks with my fur baby to help him get in some exercise and fresh air, plus it’s nice having a companion while I take my walks! I can’t wait to help your fur babies get some fresh air and exercise (& all the treats)!

Elisha Celestin
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Elisha Celestin

Pet Care Professional

Service Areas:

32081, 32259, 32092, 32095, 32258

HI EVERYONE! I’m so glad to be here! My name is Elisha Celestin and I’m a graduate of the University of North Florida, Class of 2018. Born in New Jersey and raised in Jacksonville, Florida. Originally from Oakleaf, but I recently made the move to the beautiful Ponte Vedra area. I’m very much enjoying my walks throughout the community and waving to new friendly faces. So feel free to say hi if you see me around!

I’ve always had a passion for exploring arts & cultures whether it’s traveling to new places inside or outside the US, soaking in nature, or visiting a new exhibit, museum or music festival, being blown away by architecture and monuments, or simply eating at a new unique local restaurant. From outdoor adventures like kayaking or sightseeing to indoor activities like hockey games or a scary movie marathon! I love finding new ways to enjoy life and make meaningful memories.

I used to share my family home and heart with my beloved Shiba, may she rest in peace. Shiba was a cherished part of my family’s life for 15 wonderful years. We adopted her in 2006, and she was a beautiful mix of Chow, Golden Lab, and Husky and even with her thick fur and endless energy, she was always happiest soaking up the sun and catching lizards in our backyard. I especially loved taking her on walks and spending time together exercising. During my high school years, she was my workout buddy while I was competing in weightlifting, always by my side and keeping me moving. She truly got whatever she wanted, and she gave us just as much in return.

I am a lifelong animal lover(favorite animals: lions, tigers, elephants, polar bears and pandas) with a warm heart for four-legged companions and a background that blends care, reliability, and professionalism. My love for pets began with my family dog and through my involvement with Delta Gamma’s philanthropy, I developed a deeper appreciation for the important role animals play in our lives. I had the opportunity to work closely with organizations supporting visual assistance and service animal training as I had vision complications at a young age and was blessed to have surgery so it’s a cause that continues to be close to my heart and I try to pay it forward as much as I can.

Professionally, I bring experience across entertainment venues, wealth management, administration, and marketing fields that have sharpened my attention to detail, time management, and communication skills. I show up with energy, organization, and a genuine heart. I promise to combine my practical experience with genuine affection to make sure your pet feels safe, loved, and cared for like family.

Thank you for taking a moment to get to know me. I can’t wait to connect and get to know your furry babies!

Cierra Urquieta
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Cierra Urquieta

Pet Care Professional

Service Areas:

32224, 32225, 32246, 32233, 32266, 32250, 32082

Hi, my name is Cierra! I come from a proud military family and was originally raised in Lake of the Ozarks, Missouri. After living in Jupiter, Florida, I recently relocated to the St. John’s area with my dad. Animals have always been a big part of my life—my family has always had pets ranging from small to large breeds, and my grandpa even served as a K9 handler for the police force.

Over the years, I’ve cared for pets belonging to family, friends, and neighbors, and I now have a rescue of my own—Duke, a German Shepherd–Husky mix who is truly my pride and joy. Growing up, I also spent time volunteering with an organization called Furry Friends, which deepened my love for helping animals.

Outside of pet care, I played competitive softball for years and was offered a full-ride scholarship to the University of South Florida before injuries led me to pursue a different path. Looking ahead, I plan to follow in my family’s footsteps by joining the Army in the Criminal Investigation Division to become a Special Agent.

Caring for animals has always brought me so much happiness, and I’m excited to bring that same love, attention, and dedication to your pets as if they were my own. I can’t wait to meet you and your fur babies!

Sasha Heylock
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Sasha Heylock

Pet Care Professional

Service Areas:

32082, 32081

Sasha comes to us with tons of private pet-sitting experience and is currently a student at Jacksonville University studying Illustration with a minor in Writing. She has two pups, Georgie and Mila, and can’t wait to meet you and your pets!

Chelsea Fagan
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Chelsea Fagan

Pet Care Professional

Service Areas:

32082, 32081

Chelsea joined the 9 to 5 Pets team with a strong foundation in both hospitality and hands-on pet care. She is the niece of our longtime client, Kathleen Woods, and has played an active role in caring for Kathleen and their three beloved pets — Hank (Border Collie), Ginger (Terrier), and Auggie (cat). Her bond with them runs deep, and her decision to relocate back to Florida from San Diego speaks volumes about her loyalty and heart for both family and animals.

With 16 years of experience in high-end hospitality — including service at the Ritz, Sawgrass Marriott, and Hilton Bayfront — Chelsea brings exceptional customer service, professionalism, and attention to detail to every client interaction. She understands the importance of communication, trust, and delivering a high-touch experience.

Chelsea also has extensive private pet sitting experience in both California and Nocatee. She is comfortable caring for pets of all sizes and temperaments and is experienced with overnight pet care services. Her references consistently highlight her reliability, strong communication, attentiveness, and calm presence during unexpected situations — including handling a furnace leak and even remaining steady during a tornado while caring for pets out of state.

Known for her positive attitude, resilience, patience, and problem-solving skills, Chelsea excels at staying calm in stressful situations and emergencies. She is warm, personable, professional, and deeply committed to providing attentive, loving care.

We are excited to welcome Chelsea to the 9 to 5 Pets family and know she will provide exceptional service to both our clients and their pets.

Lesly McGiboney
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Lesly McGiboney

Pet Care Professional

Service Areas:

32224, 32225, 32246, 32233, 32266, 32250

Lesly brings with her an incredible background in hospitality, including 13 years with the Ritz-Carlton, where she truly honed her heart for service and attention to detail. She also has experience in corporate roles and is currently pursuing her Master’s in Special Needs Education—such a beautiful reflection of her compassionate and service-driven nature.

She has years of pet care experience, including overnights, multi-pet households, and working with pets of all temperaments. Lesly is calm, attentive, and incredibly nurturing—her references shared that she brings a very peaceful and reassuring presence into the home, which we know our pets (and clients!) will absolutely love.

Fun fact—she’s also learning to surf!

We are so grateful to have you with us, Lesly!

Jeanie Rogers
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Jeanie Rogers

Pet Care Professional

Service Areas:

32082

“More than walks. Real care, real love.”

Hi, I’m Jeanie! I live in Ponte Vedra Beach and am currently studying microbiology with the goal of becoming a veterinarian one day. My lifelong passion for animals has guided me every step of the way.

Growing up surrounded by animals and spending time on a farm, I learned how to provide not just the basics, but also the in-depth care animals need to thrive. From maintaining feed schedules and exercise routines to understanding immunizations and early signs of health concerns, I have developed a strong foundation in animal care that goes far beyond simple pet sitting.

While I continue my studies and pursue my dream of becoming a veterinarian, I am committed to offering reliable, long-term care for the pets in our community.

For me, this is more than a dog-walking business—it’s a passion.

Every walk, every visit, and every tail wag is met with real care and real love.

Aidan Richter
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Aidan Richter

Pet Care Professional

Service Areas:

32082, 32250

Hello! My name is Aidan Richter, I was born in Jacksonville but grew up in Ponte Vedra Beach, where I currently live. I love animals and making them happy, I believe they are like family and should lead the happiest, fullest lives! I’m currently getting my realtor license, outside of that my passion is helping others and most importantly taking care of pets. I can’t wait to meet your fur-babies and give them all the care and TLC while you’re away!

Alex Ossi
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Alex Ossi

Pack Leader

Service Areas:

32082

Hello! My name is Alex Ossi and I am a 23 year old recent graduate from Florida State University. I am currently living with my parents here in Ponte Vedra Beach while I work to save money and build up my Real Estate career. I have lived in the same house in Ponte Vedra my whole life, apart from my four years at Florida State. I have always had a very strong connection with animals, having a few dogs, a cat, and a rabbit growing up. I find great enjoyment being around and caring for all animals, which is the main reason I am usually the go-to person for my family and friends when they need someone to take care of their pets. My family’s current pet is our beloved Jake, the 10.5-year-old Nova Scotia Duck Tolling Retriever. He has been the best dog we have ever had; he is such a sweetheart and loves to hunt lizards. We also had one yellow lab, and one black lab (who weighed 120lbs!) when I was growing up.

I have recently joined with Keller Williams at their Jacksonville Beach office and am in the process of building up my Real Estate business. It is a long and slow process, so I decided to earn money and fill up my free time with a second job. I discovered 9 to 5 Pets because I am great family friends with many of the current and past teammates, who have told me countless times how rewarding and great the company is. 9 to 5 Pets seemed like a perfect fit for me, with my strong desire to be reliable and my will to work, paired with my love for animals. I look forward to meeting you and your pets soon!

Payton Gould
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Payton Gould

Pack Leader

Service Areas:

32081, 32092, 32095, 32223, 32258, 32259

Hi! My name is Payton Gould. I’ve lived in Jacksonville for most of my life. I grew up at the beaches, and now I reside in the Bartram area. From an early age, animals have been at the center of my life.

My journey with 9 to 5 Pets began when I joined the team as a Pet Care Professional, and it has been such a joy caring for so many of our clients over the years. I also get to share this experience with my daughter and little sidekick, Milani. She’s just as passionate about animals as I am, and together we make a dynamic duo in the field! For a time, I also served as one of our Client Service Managers, which gave me the opportunity to support our clients in a different capacity. While I truly valued that experience, I found my greatest joy lies in hands-on care. I’m so happy to be back as a Pet Care Professional and Pack Leader for our amazing teammates across Mandarin, Bartram, St. Johns, Nocatee, and St. Augustine. These experiences have given me a deep understanding of our clients’ needs, the importance of trust and consistency in pet care, and the strong bonds we form with the pets and families we serve.

This company means so much to me — not just as a place of work, but as a community built on integrity, compassion, and a shared mission to provide the highest level of care. I hold our values, our team, and the families we work with close to my heart. It brings me so much joy to be part of something that truly makes a difference!