Rave Review
We just used 9 to 5 Pets for the first time over the holidays and from start to finish this was a pleasant experience. They are thorough with their forms, the sitter we had was so sweet and the dogs loved her! We received pictures and a detailed report of the visit. I recommend 9 to 5 Pets!!
I used 9 to 5 Pets as my pet sitter in Ponte Vedra, FL. They were very responsive when I reached out to inquire about their services. I was able to meet my pet sitter and immediately felt comfortable with the person I was assigned. The cats did too. I went through multiple (5+) boarding facilities in the Jacksonville area and was dissatisfied with each one. Finding 9 to 5 Pets was a godsend. The updates they sent along with multiple photos eased this pet parent's mind while traveling. I knew and could see my kitties were in good hands. Give them a try, you won't be disappointed.
I was very happy with the service provided by 9 to 5 pets! I received daily updates and pictures, and it was clear that my loved one was getting the love and attention he deserved in my absence. I highly recommend this service as it is reasonably priced, thorough and professional, and the staff is very caring and reassuring. I will certainly be calling on them the next time I need to leave my sweet boy behind.
Alex was the very best and my 5 goldens loved their beach walks and swims. Thank you for the great care you gave them!
First time using 9 to 5 Pets. If I could give them 6 stars, I would. Our caregiver was excellent. She gave us complete peace of mind while we were away and provided great communication and feedback on how our animals were doing. Our experience with 9 to 5 Pets couldn’t have been better.
Alex was the very best and my 5 goldens loved their beach walks and swims. Thank you for the great care you gave them!
First time using 9 to 5 Pets. If I could give them 6 stars, I would. Our caregiver was excellent. She gave us complete peace of mind while we were away and provided great communication and feedback on how our animals were doing. Our experience with 9 to 5 Pets couldn’t have been better.
Finding this relationship with Jennifer and The 9 to 5 Pets crew has lifted a weight off my shoulders. I know my silly dogs are in great hands when I leave.
Such personalized care specific to our pet's needs was exemplary, not to mention the bonus of plant care and mail collection. We had total peace of mind knowing our house as well as our beloved pet was being well cared for. I would not hesitate to recommend them to all my friends with pets
We love 9 to5 Pets! Very responsive and thorough. Our oldest dog has some anxiety and they do such a good job with checking in on her at every visit. Always accommodating to both dogs’ needs. We couldn’t be happier to have them looking out for our pets!
We had an amazing experience with our 9 to 5 Pets sitter who took care of our two cats, like they were her own. She was on time every day, caring, responsible, even moved our garbage can for pick-up day. She was amazing and went above and beyond my expectations. I would recommend 9 to 5 Pets to anyone!! Thank you and we will always call you back to care for the fur balls!
A wonderful experience with a company that is truly invested in caring for your pets and your peace of mind while you are away. They did exactly as they said they would.
Exceptional and loving care for my pets! I couldn’t be happier or trust them more! Highly recommend!
The 9 to 5 pet walkers have treated my dog and us like we are all family. They are so sweet and Ruka gets so excited to see them. I cannot say enough good things about them. We are very happy customers.
We are beyond thankful for 9 to 5 Pets! We couldn’t have a puppy without you. You take such good care of Dutch and love him like he is your own. The photos and updates absolutely make my day when we can’t be there and I know he’s in the best hands. Thank you, 9 to 5 Pets Team! You are the absolute BEST!
9 to 5 Pets has been a great find since moving to the area. They are competitively priced, have great availability, are very reliable and responsive and their app is easy to use. Highly recommend!
EXCELLENT Based on 172 reviews Carole Bayer2024-10-21Trustindex verifies that the original source of the review is Google. My family and I were very impressed with 9 to 5 Pets and the pet care providers who provided care for our two rescue dogs in our home while we were on vacation. The organization by management was exceptional - as was the care. The comfort in knowing your pets are being well cared for while away is an intangible value that is close to your heart. We are very grateful and would recommend 9 to 5 Pets to all our friends and family with "fur babies" and will be calling upon them again when we need to be away without them. Thank You 9 to 5 Pets! Larry Hice2024-09-27Trustindex verifies that the original source of the review is Google. First time using 9 to 5. If I could give them 6 stars, I would. Our caregiver, Payton, was excellent. She gave us complete peace of mind while we were away and provided great communication and feedback on how our animals were doing. Our experience with 9 to 5 couldn’t have been better. AA Hice2024-09-27Trustindex verifies that the original source of the review is Google. We used 9 to 5 Pets service to care for our five kitties recently as we traveled from Florida to Maine. I was quite anxious about leaving because one of our elderly cats was newly diagnosed with diabetes and must receive insulin injections twice a day. It was our first time leaving him in the hands of a pet sitter. I shouldn’t have worried. Our pet sitter, Payton G. did an amazing job and kept us in the loop every day with updates and photos of the kitty crew. She was professional, kind, capable, and responsible. We couldn’t have asked for a better experience. I look forward to using this service again and thank Jenn and Payton from the bottom of my heart. Nicole Dickson2024-07-22Trustindex verifies that the original source of the review is Google. Thank-you so much for watching our dogs while we were gone. Madi from 9 to 5 Pets did an amazing job!!! The dogs didn't miss a beat. We received pictures and updates clearly letting us know our dogs were in great hands. We so appreciate you and all of your help! tom mccabe2024-06-11Trustindex verifies that the original source of the review is Google. Highly Recommend , they did a Great Job for our Dog !!! Kept us up to date on everything while we were gone. We will most Definitely use them again !!! We were lucky enough to get Bri, but I'm sure all there people are Great !!! kathleen rose2024-05-06Trustindex verifies that the original source of the review is Google. alex was the very best and my 5 goldens loved their beach walks and swims thank you for the great care you gave them!!!!! Ashley Blackmon2024-04-09Trustindex verifies that the original source of the review is Google. We got 2 brand new puppies in February. I took some time off of be with them and get them trained but eventually I obviously had to go back to work. While I was off I contacted them to get things started to see how it would work. We had a meet and greet consultation in which a member of the team came to meet us as well as our puppies. We discussed our needs and the services offered. We set up a few short visits for when I would leave to go run errands for a couple hours. Everything went great for the short potty breaks. Once I went back to work I increased the times and amount of visits. They now come twice per day for whatever interval I request. They take my puppies on walks, play with them, will feed or give them water, bring in packages, clean up messes (inevitable with puppies), and so much more! Recently one of puppies jumped out of the play pen and they were able to go to my house early for the emergency! They always send a detailed report and pictures. They are very professional. I am truly impressed by the individualized care my puppies receive as well as the true love for animals they show every time they visit. They never skimp on the time (there is gps tracking on the app and I can tell from my ring doorbell) and spend the entire requested time with my puppies. I always have multiple requests for specific times and how I would like the day to look and they are never unpleasant and happy to oblige. They make any accommodations I ask (obviously within reason) for my puppies. I was considering sending them to day care but much rather have 9-5 pets care for them in our home. They also offer overnight pet sitting and other services. This truly is an amazing company with unmatched staff and amazing services! Dr. Kathy Ingram2024-04-01Trustindex verifies that the original source of the review is Google. We love the care 9 to 5 gives our fur babies! Ashley Oswald2024-03-26Trustindex verifies that the original source of the review is Google. We had a wonderful experience with 9 to 5 Pets! Payton was thorough and provided a detailed report for our dogs after each visit. We enjoyed the pictures that she took during each visit. We could tell our dogs were happy and well taken care of. We already have 9 to 5 Pets booked for another trip and would recommend to anyone in need of a pet sitter.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
9 to 5 Pets has been amazing! It was my first time using them, on somewhat short notice, and they’ve been nothing but wonderful. I love getting updates and photos and seeing my boy having a great time when I am out of town. I will 100% be using them again and recommending them to everyone!
We cannot say enough good things about 9 to 5 Pets!!! From the first day we met Jennifer and Lora, we knew William was in great hands. 9 to 5 Pets is so professionally run – no stones unturned. William has loved his walks with Lora and we love the pictures she takes along the way.
Thanks so much for the wonderful reports on the boys! I just love reading about all their adventures with you. It’s truly the highlight of my workday. Thanks to 9 to 5 Pets, both Steve and I have peace of mind while we are away from our boys.
Every day the wonderful girls from 9 to 5 Pets pick up the chows and take them on a playdate with other dogs at the dog park. They have a fantastic afternoon and come back happy and exhausted! I can’t say enough nice things about the team. They adore dogs and are extremely enthusiastic. And I can forward the letters and pictures to my daughter so she can see how happy they are as well. This is an awesome service!
Jennifer and her team are all great with animals! They truly make you feel safe with leaving the responsibility of your pet on their shoulders from day one. And they are very good with going over the top with their customer service. Much better and more personable than the big corporate options out there. I would recommend 9 to 5 Pets for anyone looking for any level of help with their pets.
9 to 5 Pets was a wonderful experience for us and our two Corgis. Leaving them in their own house where all their familiar toys, sleeping areas, and food bowls are is such a better option than boarding them! We received detailed daily reports (with pictures!) and came home to a couple of healthy and happy Corgis. We feel very lucky to have found Jennifer and 9 to 5 Pets and highly recommend their services.
9 to 5 Pets was AMAZING to our pups! They gave our family peace of mind that our treasured pets would be well taken care of. It was so nice to have my anxious dogs remain in our home, a comfortable, familiar environment, so that when we returned they were as happy and healthy as when we left them.
Jennifer and her team have been excellent with my 100lb” Rotty.” I have used several services in Atlanta, and this by far is the most comprehensive offering of services, and easy to use website. They respond very quickly and give you a detailed summary of the visit. The individual walkers have been very well trained and are always on time. I recommend this service without hesitation.
Top dog service for my two kitties. 9 to 5 Pets cared for them better than I do! So grateful for such super TLC.
Tuesdays have quickly become our pets favorite day of the week! They love the extra snuggles and TLC they get on Tuesdays from Kinsey and the 9 to 5 Pets team! London loves her extra outing during the day and October loves the extra treats she receives.
Finding this relationship with Jennifer and the 9 to 5 Pet crew has lifted a weight off my shoulders. I know my silly dogs are in great hands when I leave. Thank you Jennifer!
My husband and I went on an overseas trip for 2 weeks and were very nervous to leave our 22 year kitty cat home for that long… Especially considering how much she thrives on love & attention! We hired Jennifer and her awesome team to take care of our kitty twice a day for 2 weeks… Giving her meds on both visits, feeding, litter scooping and spending some quality attention time. It was so comforting to know they were at home taking care of everything while we were so far away. It helped us be able to truly relax and enjoy our vacation that much more!
I wish I would’ve known about 9 to 5 Pets years ago. Our family can now go on a vacation together without someone having to stay behind to take care of our furry babies. The staff gives us peace of mind with the BEST updates and photos. I truly cannot thank them enough for their hard work, dedication & love towards our pets.
Jennifer Dew and my 9 to 5 Pets team are just awesome!! They send me daily updates and pictures of the playtime with my 2 rescue dogs. Their website and the mobile app make the communication, updates, scheduling and payment super easy and convenient. My fur babies and I are extremely happy with the 9 to 5 Pets team!
Such personalized care specific to our pet’s needs was exemplary, not to mention the bonus of plant care and mail collection. We had total peace of mind knowing our house as well as our beloved pet was being well cared for. I would not hesitate to recommend them to all my pet owning friends.
Jen and her team are phenomenal. I’ve had several dog sitters with 9 to 5 Pets and they are all equally great. Not only do they provide a detailed report each visit, they also send professional level photos! Their communication and response time to questions is nearly immediate. I highly recommend them.
We recently moved to the area with our 4 dogs and 2 cats. 😳 Jennifer and her team have all been wonderful with us and our babies! It’s a fabulous feeling to be able to go away at any time and know that our pets are all well taken care of and spoiled with love!
Jennifer and her team at 9 to 5 Pets are truly a delight. They have been such a treat for our pups and a lifesaver for us; relieving us of the guilt we feel when we’re gone for a full workday. The daily notes, photos and love they provide the dogs and us is simply the best. We highly recommend this local company!!
We hired 9 to 5 Pets to care for my brother’s cat when he was hospitalized for an indefinite stay. They immediately stepped in, and provided the care, feeding, and companionship for my brother’s kitty. Their communication is impeccable. We get reports twice a day including an entertaining description of their interactions with the kitty, great photos, and a report card of activities. I have acquired new pen pals, and my brother was so comforted about this viewable information of what his kitty was up to!
Jennifer and Lora are so great to work with. My normally obnoxious dogs turned it up for them and they were still willing to be patient and work with us. We were out of their normal working area and had a unique situation but they really went out of their way for us! Thank you. I would recommend you to anyone and everyone. And I look forward to seeing you guys in the near future!
Absolute professionals with hearts of gold! These true animal lovers enjoy their jobs and it reflects in the care they give. Daily photos and commentaries kept us updated on our cats and left us knowing we could enjoy our vacation without worrying about the family members we left behind.
I have a very shy older cat who usually hides when anyone else is in the house. Kinsey was able to pet him and took excellent care of him during my Thanksgiving vacation. They offer excellent, caring service at a good price. I highly recommend them.
Best dog care service ever! They have a bright, caring, and engaged team of sitters who are prepared for half-day off leash adventures or short check-ins and loving quiet time with your beloved pet. Their easy mobile scheduling and payment made my vacation time so much nicer. Their team is flexible, accommodating, punctual and pleasant to deal with. I always feel confident leaving Yale in their care. I know he enjoys his time with his new friends from 9 to 5 Pets too!
I have a 90 lb dog who can be intimidating due to her size and the team has been great with her and she loves them. Thank you for easing my worries. Now I can travel with an easy heart.
I can’t say enough wonderful things about this team and Claire especially. I love knowing Bella and Buster are being doted on and getting candid photos showing how happy they are! I highly recommend these animal lovers!!
The 9 to 5 Pets team is very professional and dependable. My dogs get so excited when Lora arrives to walk them every day…it is obvious how good she is to them. I couldn’t be happier with their work!
The 9 to 5 Pets team is very professional and dependable. My dogs get so excited when Lora arrives to walk them every day…it is obvious how good she is to them. I couldn’t be happier with their work!
Jennifer took great care of our dog. She was very flexible with our travel schedule. LOVE the app that lets you track the walks and provides pictures of your dog.
The care 9 to 5 Pets provided for Tigger and Ellie exceeded expectation! The 9 to 5 Pets website provides a comprehensive overview of the services and staff. After the scheduled meet & greet and completing the online information, the comfort level of leaving home and placing Tigger & Ellie in the care of 9 to 5 Pets was quite high. However, once on the road and receiving email updates with notes, pictures and much more, there was NO doubt that 9 to 5 Pets was the right decision. On a scale from 1 to 10 – 9 to 5 Pets receives a 12 for exceeding expectation. Very grateful!
Jennifer is just wonderful. She saved the day for me. I started a new job and she was willing to come on very short notice. Thank you!!
9 to 5 Pets is a great local business that really sets themselves apart from other similar businesses. They are licensed, insured and up-to-date with pet CPR and first aid. They provide peace-of-mind via their mobile app with updates, photos, etc. during their service. They are very professional, experienced, prompt, respectful, and take the time to actually get to know your pet and their tendencies well before the actual service dates. Most of all, they truly love pets and what they do. I highly recommend 9 to 5 Pets to anyone needing pet care.
I tasked Jennifer with a tough challenge of taking care of a young puppy and my dog of ten years who was dying with a brain tumor. I had planned a trip a long time ago that I was committed to before both events happened so I was not going to go unless I found who I thought was a great caretaker. She turned out to be just that. Thank you!
We’ve had 9 to 5 Pets walking our puppy for the last couple weeks and I cannot say enough good. We love the daily updates and photos, and Lola loves the extra love while we’re at work and school. Jennifer always goes above and beyond to make sure Lola is well taken care of and tired after her afternoon walk! Highly recommend for any pet walking or sitting services!
I have been blessed to have found you over two years ago. Remington gets the best care. I know how excited he gets when he sees you all walk through the door. You love on him and really exercise him, not just walk him. Thank you for being so dependable and professional. You are worth every cent!!
My pets are in love!!! I’m so fortunate to have found 9 to 5 Pets. We feel so comfortable leaving our animals in their care. We recently left for vacation and scheduled 9 to 5 Pets to watch our cat, Juliet, at home. She needed medication daily and I was worried they would have trouble getting her to take the medicine. The daily report confirmed her medication was taken and Juliet was very happy and content when we got home so I know she was well taken care of in our absence. The service is very professional and I love the daily updates and pictures!! I felt very comfortable with them coming into my home. The owner, Jennifer, is very passionate about animals and servicing our community. Overall the BEST experience I’ve ever had and will use them exclusively from now on! Thanks 9 to 5!
We implicitly trust Jen at 9 to 5 Pets with our fur babies. She has taken care of several generations of my pets, and whether we were out of town or just out for the day, we always rested easy knowing that our cats and dog have been in good hands. One of the most meaningful things about Jen is that she loves animals and devotes herself to getting to know your pet, so she is super skilled at understanding their personalities and how best to interact with them and meet their needs. She also does her research, staying up to date on the latest animal care and safety techniques and incorporating them into her business. I have no doubt that my animals are her priority when they are with her. Highly recommend!
I trust Jen and her 9 to 5 Pets team with my pets even more than I trust myself. Their love for animals is boundless and they are so passionate about helping them. They care for Sophie as if she was their own. Thank you so much!
Jennifer has taken care of my fur babies many times over the past several years. I always know they’ll be well taken care of, and that not only will their physical needs be addressed, their emotional needs will also be met. She makes time to love on them and let them get some cuddle time in. And she sends me pictures with updates so I don’t feel guilty leaving them behind. Jennifer treats my babies with the same care and consideration as her own, and that makes me feel really good. I think you’ll feel the same!
Jennifer and her team have been excellent with my 100lb” Rotty.” I have used several services in Atlanta, and this by far is the most comprehensive offering of services, and easy to use website. They respond very quickly and give you a detailed summary of the visit. The individual walkers have been very well trained and are always on time. I recommend this service without hesitation.
I passionately recommend 9 to 5 Pets at any chance I get! Jennifer and her team came into our lives after I had my first baby, and we wanted our beloved puppy to have some extra attention. Thinking this would be short term, our primary walker has been in our lives for over 2 years now! And we love the rest of the team members who rotate through. Their attention to detail, professionalism, and care for our home and pet are unparalleled. We are so thankful to have found this team!