Chelsea Fagan
Pack Leader
32082, 32081
Hi! I’m Chelsea, and I’m so happy to be part of the 9 to 5 Pets family! Caring for animals has always been something I genuinely enjoy, and I love building relationships with both pets and the people who love them. There is nothing more rewarding than knowing I can give families peace of mind while they’re away and make their pets feel safe, comfortable, and loved at home.
Before joining 9 to 5 Pets, I spent over 16 years working in the hospitality industry, including with the Ritz-Carlton, Sawgrass Marriott, and Hilton Bayfront. Those experiences taught me the importance of exceptional customer service, attention to detail, clear communication, and treating every client with care and respect. I bring those same values into every pet care visit, because I know trusting someone with your pets and your home is a privilege.
I’ve also spent many years providing private pet sitting for families in both California and Florida, caring for pets of all breeds, sizes, personalities, and energy levels. Whether I’m taking a dog on a long walk, caring for a senior pet with a special routine, providing overnight companionship, or simply spending quality time with a shy cat, I love getting to know each pet’s unique personality and making them feel comfortable while you’re away.
Family has always been incredibly important to me, and one of the reasons I returned to Florida was to be closer to mine. Through my aunt, Kathleen, I’ve had the joy of helping care for her pets—Hank, Ginger, and Auggie—for many years. They hold a special place in my heart and remind me every day why I love what I do.
As the Pack Leader for our Ponte Vedra Beach team, I’m passionate about supporting and mentoring our pet care professionals while helping ensure every client and every pet receives the exceptional care they deserve. I believe teamwork, communication, and consistency make all the difference, and I’m proud to help create a positive experience for both our clients and our team.
I’m dependable, calm under pressure, and always strive to treat every pet as if they were my own. I look forward to meeting you and your furry family members and becoming someone both you and your pets can trust for years to come!