Hello! My name is Carmen. I am so excited to be part of the 9 to 5 Pets Team and honored to be in a position to care and love for your pets as if they were my own.

I am originally from Staten Island, New York but moved to St. Augustine in 2004 and consider it my true hometown. I purchased my first home and moved with my pets to Jacksonville in 2023.

My education is in Psychology, Criminal Justice and Business, but my true passion in life is animals. My love for animals started as a kid, and I was lucky enough to have a mother that always supported this passion. I grew up surrounded by dogs and cats in New York. I then got into horseback riding and was fortunate enough at 14 to own my first horse.

My professional background is primarily in the animal care industry. I’ve done pet sitting on the side since I was a teenager. I got my foot in the door with vet med, as a technician at Shelton Veterinary Clinic in 2014, before starting my career at Dogtown USA St. Augustine, where I found a love for working in the dog boarding industry. I also had the honor of working at Star 4 Equestrian, a large horse boarding facility in St. Augustine, as the business manager and in daily management of the 50+ horses on property.

My work in the animal care industry has given me extensive experience working with animals of all different sizes and temperaments, as well as an understanding that each pet is an individual with unique needs. I am confident that my professional and personal background with animals has provided me with the knowledge and skills to be entrusted with your precious babies.

I look forward to getting to know all of your pets and being able to provide peace of mind to all owners while their pets are in my care!

Hello! My name is Natalie! I was born and raised here in Jacksonville! I’m a huge pet lover and have devoted most of my life to helping pets. Growing up I always had an animal and they were always the best part of my day and that still applies to today! I started working at a pet store when I was 17! I was promoted soon after being hired and I managed that place for three years. After that, I started working at a dog day care, then kennel work, and lastly a vet tech. I’m very well versed on all things pet! I’m also not picky when it comes to pets! I have owned anything from hamsters, frogs, snakes, ferrets, to cats and dogs. I have loved being a vet tech and have acquired knowledge that I can use not only for this job but with my own animals! I hope to spread my knowledge and use it to help your pet in any way I can or to hopefully catch problems before they become issues. I promise to show nothing but compassion and patience towards your pet! To always put your pet first and focus on their wants and needs. I can’t wait for your pet to become a part of my family!