Shannon Pinkava
Client Service Manager
Hey there, my name is Shannon! I recently got out of the Navy as an honorable Veteran. I served 3 and a half years and it was a really great experience. I grew up in Fleming Island from 1994-2010 and moved away for about 10 years. I enlisted in the Navy in 2022 and ended up getting stationed at NAS Jax so I’ve been here ever since! I have the most amazing fiancée and we’re excited to get married in December!
My first dog was a German Shepherd/Basset Hound mix named Finn who sadly passed away in 2023. We currently have two Dachshunds named Murphy and Opie and they’re the greatest. In my free time, I enjoy taking our boys to the dog park or on adventures. I also love spending time with my family and friends, going to the beach to look for shark’s teeth or going on runs with my fiancée. I fostered and re-homed 12 dogs in 2012 when I was working with Cause for Paws in Raleigh, NC. More recently I’ve worked as a pet sitter/dog walker around the Jacksonville area. I’ve worked in a few different office positions from being an HVAC dispatcher to an order processor for a tile and stone company in Atlanta.
I was so thrilled when I saw the Client Service Manager position available with 9 to 5 Pets because I love organizing and schedules but most importantly our furry friends! I couldn’t think of a more perfect position for myself. I would definitely consider myself a people person and very customer service oriented. I’ll excel at this position because I’m very methodical and organized with a slight touch of OCD. 😉
I feel incredibly lucky to be a part of the team and look forward to giving our clients and their pets the best care possible. The staff is the heartbeat of the company and I will make sure all of their needs are met on a personal and professional basis.